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Privacy Policy

Effective Date: November 17, 2024

Algochat.io (&"we,&" &"us,&" or &"our&") is committed to protecting the privacy and security of your personal information. This Privacy Policy (hereinafter referred to as &"Policy&") describes how we collect, use, process, and disclose your Personal Data (as defined below) in connection with your access to and use of our website, applications, and services (collectively, the &"Services&").

By accessing or using our Services, you signify your understanding of the terms set out in this Policy. If you do not agree with the terms of this Policy, please do not use our Services.

1. Definitions

&"Personal Data&" means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

&"Processing&" means any operation or set of operations which is performed on Personal Data or on sets of Personal Data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

2. Information We Collect

We collect Personal Data about you from various sources to provide and improve our Services, and to manage our relationship with you. The types of Personal Data we may collect include:

2.1. Personal Data You Provide Directly

  • Identity and Contact Data: This includes your first name, last name, email address, postal address, phone number, and any other contact details you provide when you register for an account, subscribe to our newsletter, make an inquiry, or otherwise communicate with us.
  • Account and Profile Data: This includes your username, password, profile preferences, feedback, and survey responses.
  • Transactional Data: Details about payments to and from you and other details of products and services you have purchased from us (if applicable).
  • Communication Data: Records of your communications with us, including emails, chat messages, support tickets, and any other information you provide when you contact us.

2.2. Personal Data Collected Automatically

  • Technical Data: This includes your Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services.
  • Usage Data: Information about how you use our website and Services, such as the pages you visit, the features you use, the time and date of your access, duration of visit, and other interaction data.
  • Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities over time and across different websites following your use of our Services. You can control cookies through your browser settings and other tools. Please refer to our Cookie Policy (if applicable, or integrate a brief statement here) for more details.

2.3. Personal Data from Third-Party Sources

We may occasionally receive Personal Data about you from third-party sources, such as analytics providers, advertising networks, search information providers, or payment service providers, in compliance with applicable laws.

3. How We Use Your Personal Data

We use your Personal Data for the following purposes, based on the legal grounds specified:

  • To Provide and Manage Services: To operate and maintain our Services, including to register you as a new user, manage your account, provide customer support, and process transactions. (Legal Basis: Performance of a contract, Legitimate Interests)
  • To Improve and Personalize Services: To analyze Usage Data to understand how our Services are used, to improve user experience, to develop new features, and to personalize content and offers. (Legal Basis: Legitimate Interests, Consent where applicable)
  • To Communicate with You: To send you service-related communications, updates, security alerts, administrative messages, and marketing communications (where you have opted-in or as permitted by law). (Legal Basis: Performance of a contract, Legitimate Interests, Consent)
  • To Ensure Security and Prevent Fraud: To monitor and protect the security of our Services, to detect and prevent fraud, unauthorized access, and other illegal activities. (Legal Basis: Legitimate Interests, Legal Obligation)
  • To Comply with Legal Obligations: To comply with applicable laws, regulations, court orders, or other legal processes. (Legal Basis: Legal Obligation)

4. Disclosure of Your Personal Data

We do not sell or rent your Personal Data to third parties for their marketing purposes without your explicit consent. We may disclose your Personal Data in the following circumstances:

  • Service Providers: We may share your Personal Data with third-party vendors, consultants, and other service providers who perform services on our behalf. These may include hosting providers, data analytics providers, payment processors, customer service tools, and marketing platforms. These service providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your Personal Data may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Services of any change in ownership or uses of your Personal Data.
  • Legal Requirements and Rights Protection: We may disclose your Personal Data if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation or a request from public authorities; (b) protect and defend our rights or property; (c) prevent or investigate possible wrongdoing in connection with the Services; or (d) protect the personal safety of users of the Services or the public.
  • With Your Consent: We may disclose your Personal Data for any other purpose with your explicit consent.

5. Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your Personal Data. These rights may include:

  • Right to Access: The right to request copies of your Personal Data.
  • Right to Rectification: The right to request correction of any inaccurate or incomplete Personal Data.
  • Right to Erasure (Right to be Forgotten): The right to request the deletion of your Personal Data, subject to certain conditions and legal obligations.
  • Right to Restrict Processing: The right to request the restriction of Processing of your Personal Data, under certain conditions.
  • Right to Object to Processing: The right to object to our Processing of your Personal Data, under certain conditions, particularly for direct marketing purposes.
  • Right to Data Portability: The right to request that we transfer the Personal Data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Withdraw Consent: If we are Processing your Personal Data based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided in the &"Contact Us&" section. We may need to verify your identity before processing your request.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any Personal Data we process. These measures aim to prevent accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Data. However, please also remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

7. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it, or, if this is not possible (for example, because your Personal Data has been stored in backup archives), then we will securely store your Personal Data and isolate it from any further processing until deletion is possible.

8. International Data Transfers

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Turkey and choose to provide information to us, please note that we transfer the data, including Personal Data, to Turkey and process it there. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 13 (or a higher age threshold as required by applicable law in your jurisdiction). We do not knowingly collect Personal Data from children under 13. If you are a parent or guardian and you become aware that your child has provided us with Personal Data without your consent, please contact us. If we become aware that we have collected Personal Data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will post any changes on this page and update the &"Effective Date&" at the top of this Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through the methods provided on our Contact Us page.

Thank you for entrusting Algochat.io with your Personal Data. We are dedicated to upholding our commitment to your privacy and ensuring a secure experience on our platform.